Frequently Asked Questions

A Psychiatric-Mental Health Nurse Practitioner (PMHNP) has advanced training at the Master’s or Doctorate level and specializes in mental health care. PMHNPs assess both psychosocial and physical health, diagnose mental health conditions, order and interpret lab tests, and prescribe medications. While some provide psychotherapy, they often collaborate with therapists or refer patients for further counseling. They address both acute and chronic mental health issues with a holistic approach that emphasizes disease prevention and health promotion. PMHNPs strive to deliver cost-effective, compassionate care that prioritizes patient advocacy and optimal health outcomes.

Balanced Mind Mental Health doesn’t offer crisis or emergency services. If you’re in a crisis, call 988. For emergencies, call 911 or go to the nearest emergency room. Check Mind Tools for more information on local hospitals and crisis intervention centers.

Balanced Mind Mental Health (BMMH) is a 100% virtual practice, also known as telepsychiatry or telemental health. BMMH delivers all services online using a secure, HIPAA-compliant audiovisual platform, enabling real-time interaction between providers and patients. Services is provided in the state of Florida and Maryland.

  • Convenience: Schedule treatment sessions at times that suit your lifestyle.
  • No Travel Required: Enjoy care from the comfort of your own home, saving both time and money on travel.
  • Quick Accessibility: Get appointments faster, ensuring you receive timely care.
  • Flexibility: Arrange sessions without needing to take time off work, find childcare, or manage other logistical challenges.
  • Privacy: Benefit from confidential care in your private space, reducing any discomfort associated with visiting a medical office.
  • Effectiveness: Studies confirm that telepsychiatry is as effective as traditional in-person treatment.

Women’s Mental Health – focuses on the overall psychological well-being of women. This includes addressing issues like depression, anxiety, stress, trauma, and other mental health conditions that can affect women at various stages of their lives.

Women’s Reproductive Mental Health – specifically addresses mental health issues related to the reproductive life stages and hormonal changes women experience. This includes conditions like perinatal depression, premenstrual dysphoric disorder (PMDD), postpartum depression, and mental health challenges during perimenopause and menopause. It encompasses the psychological impact of reproductive events such as menstruation, pregnancy, childbirth, and menopause.

Boys and girls aged 8 to 18 are accepted, as well as women up to age 59. Adult male patients are accepted on a referral and case-by-case basis, ensuring each individual receives tailored care according to their specific needs.

To send medical records or test results, follow these steps:

  1. Log in to your Patient Health Record (PHR) portal account.
  2. Navigate to the “Documents” section.
  3. Upload your medical records or test results.

This method is secure and HIPAA-compliant.

Absolutely not. I welcome everyone regardless of their religion or spiritual beliefs. My use of biblical principles focuses on universal values such as faith, hope, love, and compassion. Your personal beliefs are always respected, and my approach aims to provide support and motivation to all clients.

DEA and telehealth regulations for controlled substances are closely monitored and adhere to strict guidelines. While we do not prescribe benzodiazepines for panic attacks or anxiety disorders, nor hypnotics for sleep disorders, we do prescribe stimulants for treating ADHD in both children and adults. Non-stimulant options, like the antidepressant Wellbutrin, may also be used to manage ADHD symptoms. Clients prescribed stimulants are scheduled for monthly appointments.

At Balanced Mind Mental Health, our goal is to provide exceptional mental health care that is both accessible and affordable. We accept several major commercial insurance plans and Medicaid. Additionally, we partner with third-party insurers and billers like Headway and Grow Therapy. If your insurance isn’t listed, please fill out our insurance eligibility verification form. Most insured clients pay less than $50 per visit. For those without insurance, our self-pay rates are $275 for a 60-minute initial evaluation and $135 for follow-up appointments.

Balanced Mind Mental Health’s cancellation and no-show policy ensures fair access to services. If you need to cancel or reschedule, please do so at least 48 hours (2 business days) in advance to avoid a fee.

New clients will be charged $100 for cancellations within 48 hours (2 business days) or no-shows. Established clients, including self-pay, will incur a $75 fee for the same. These fees are not covered by insurance.

Exceptions may be considered in medical emergencies but are not guaranteed. After three no-shows or late cancellations, further appointments cannot be scheduled, and you may be discharged from services.

For detailed information, please refer to the Office Policies and Financial Agreement forms.

Payment is due at the time of your visit. We accept Visa, Mastercard, Discover, American Express, and debit cards. You will be responsible for any unmet deductible, co-insurance, co-payment, and charges not covered by your insurance. If you don’t have insurance or if your coverage excludes pre-existing conditions, full payment is required at the time of your visit. All non-covered services must also be paid in full at the time of service.

Your insurance may not cover the full session cost, leaving you responsible for fees like copays, coinsurance, or deductibles. Confirm your coverage with your insurance provider to avoid surprises. A credit card is also required to cover potential no-show fees for missed appointments not canceled or rescheduled 48 hours in advance, and if paperwork is needed.

For established patients of Balanced Mind Mental Health, prescription refills are typically addressed during appointments. If you need a refill, please complete our online prescription refill request form. Note that refills are not processed during evenings, weekends, or holidays. A $25.00 fee applies to all refills. If you missed or canceled your appointment, your request may be denied until a new one is scheduled. Allow up to 72 hours (3 business days) for processing, and we’ll notify you of any delays. Planning ahead your refill needs ensures continuous medication therapy.

In telepsychiatry, medications are prescribed electronically using CHARMHealth electronic health records and sent directly to your local pharmacy.

© 2024 by Balanced Mind Mental Health, LLC